Welcome to UNES

University of Nairobi Enterprises and services (UNES) Limited is committed To promote and engage in knowledge based business activities for the benefit of the university of Nairobi and other stakeholders through provision of financial, consultancy, bookstore, hospitality and other services
ISO 9001:2008 presentation
A short course in progress at the Chiromo Conference Center
 
KEY RESPONSIBILITIES
UNES is charged with the responsibility of promoting and coordinating income-generating activities of the University of Nairobi. Some of the activities it undertakes are Financial management, Consultancy, University of Nairobi income generating units, Bookstores, Restaurants, and a conference center.
     
UNES Arziki Restaurants

Located on both the Main and the Chiromo Campus of the University of Nairobi. The restaurants are tastefully decorated  boasting a welcoming ambiance.

UNES University Bookstore

A training in session at the Conference
Center
  
UNES University Bookstores

The UNES University bookstore at Main campus is the largest bookstore in East Africa both by physical size and number of titles.

UNES University Bookstore

A section of the expansive UNES 
University Bookstore

 PROFESSIONAL SHORT COURSES.

Upgrade yourself through our professional short courses. Do you Need to upgrade your skills? UNES offers over 50 short courses in a diverse range of areas to improve the skill set of your staff. Choose on your area of interest for full course descriptions and timetables.

 SERVICE CHARTER (Abridged Version).

We present this Service Charter to show and outline our commitment to you, our customer, as a reflection of our dedication to excellence in service delivery.  The charter delineates customer expectations when dealing with any of the UNES units, and describes communication avenues through which you can contact us to comment on our performance and offer suggestions for improvement.

 Service hours
UNES Headquarters:  Monday to Friday:  8AM – 5 PM
UNES Student Office (G3): Monday to Friday: 9AM – 6 PM, Saturday:   9AM – 12 NOON
UNES Bookstores:    Monday to Friday: 8AM – 6 PM, Saturday:  9AM – 4 PM, Sunday:         11AM – 4 PM
Arziki Restaurants:     Monday to Friday: 7AM – 6 PM, Saturday: 7AM – 4 PM

A full copy of the SERVICE Charter is available here (PDF)

Latest UNES news

UoN Tops in Performance Contracting Results!

In the just released Performance Contracting results for the financial year 2010-2011, The University of Nairobi has been ranked position number ONE

Read more

 

 

 

UNES reviews the quality management system and service charter

Members of UNES Management team last month held a three-day workshop to review the Company’s Quality Management System (QMS) and the Service Charter. The workshop, held in Machakos between 17th and 18th February 2012, was graced by the Prof. Peter FM Mbithi, the DVC (Admin & Finance) at the University of Nairobi.

UNES Management poses for a group photograph with Prof. Mbithi (DVC-A&F)

 The objective of the workshop was critically interrogate and review the QMS and the Service Charter and a bid to ensure that they remain relevant and alive to their objective of guiding the company towards greater heights of efficiency and effective service delivery to customers.

During the retreat, the key-note speaker, Prof. Mbithi reminded the UNES management of the importance of pursuing the UNES vision of being a premier knowledge based business enterprise and a center of excellence within the University Community from which other units can draw inspiration to better their performance.

Vacant Positions

VACANT POSITIONS