COM 06 : COMMUNICATION AND TRAINING OF FACILITATORS
Duration: 5 DAYS
COST: Kshs. 30,000
Dates:
COURSE ABSTRACT:
Team building releases synergy for more productivity in organisations. Yet, many organisations have realized - to their dismay - that teams do not just bond, and that team productivity is not automatic. To get a productive team, a facilitator is needed to guide productive communication. Without being properly trained on major issues such as communication for goal setting, understanding team life cycles, coaching, and detecting team traps, team leaders can waste time and resources. The course creates a forum for those who might have the opportunity to lead teams to learn the skills. Included in these skills are those of organising activities and facilitating productive communication.
COURSE OUTLINE:
1. Theory and process of communication in relation to training facilitators
2. Theory of communication and conflict resolution as part of team facilitation
3. Systems theory of communication and goal setting facilitation
4. Attitude theory of communication, the effective team builder, and trust building, through the team life cycle
5. Communication and teaching problem-solving techniques and conditions that support problem solving
6. Communication and understanding facilitation as different from training and presenting
7. Managing the communication structure and using visual facilitation tools
* Asking non-threatening questions
* Understanding body language as communication indicators
* Coaching as essential in facilitation
* Raising team climate above organisational climate
8. Communicating to facilitate teamwork as different from facilitating groups
9. Facilitating open communication, motivating, eliciting participation open communication
10. Communication and the major steps in team decision making
11. Team traps and unravelling them to achieve the set goals
12. Avoiding common mistakes in team facilitation
TARGET AUDIENCE:
* Managers
* Human Resource Managers (HROs)
* Trainers
* Heads of sections and departments
* Supervisors
INSTRUCTORS:
Dr. G.N. Marete University of Nairobi
