COM 21: ORGANISATIONAL COMMUNICATION AND TEAMWORK SKILLS
Duration: 4 DAYS
COST: Kshs. 24,000
Dates:
COURSE ABSTRACT:
Starting with drawing a distinction between the classical, the bureaucratic, and the visionary organisations, the course shows how to organize communication systems suitable for each organisational structure. Many organizations might find the visionary approach of organisations such as Google bordering on excessive informality in communication. Yet, their "homey" approach works. Rethinking how to communicate in the face of inevitable change is crucial. This change that is taking organizations away from the classical and bureaucratic modes of communication is unavoidable. How to build communication systems that accommodate it is the central purpose of organisational communication. In addition, formats of communication including minutes, work sheets, and illustrative graphics are discussed.
COURSE OUTLINE:
1. Organisations and effective communication systems
2. Routine work auditing, minuting and other formats
3. Communication and recurring disruptive change
4. Communicating vision, mission and goals amidst change
5. Communication and organizational leadership
6. Small groups, teamwork and conferencing skills
7. Avoiding groupthink and communication breakdown
8. CVs and interviewing as a communication system
9. Technical systems and organizational communication styles
10. Communication, and retraining teams
TARGET AUDIENCE:
Officers of International Non-Governmental Organisation (INGOs) and locally-sponsored Non-Governmental Organizations (NGOs), civil servants and their supervisors; heads of departments in ministries and parastatals; top-level officers of government; private sector professionals, heads of departments, middle managers, managers and directors; heads of schools, principals of schools and colleges; administrators of tertiary institutions
INSTRUCTORS:
Dr. G. N. Marete
