COM 05 : ORGANIZATIONAL COMMUNICATION AND RECORD KEEPING
Duration: 5 DAYS
COST: Kshs. 30,000
Days:
COURSE ABSTRACT:
How to manage records for utmost productivity has always been a challenge - one modern problem being how to computerize efficiently. In addition, healthcare systems and media houses face the sensitive problem of breaching information privacy. The course brings together stakeholders in industry. Those interested in understanding and working out solutions to problems posed by record keeping in the modern record systems find in this course a forum to do so. From one perspective, the problem is one of keeping records for efficiency and productivity. But from the other, there is the question of avoiding legal liabilities that face hospitals and media houses that do not fully appreciate the right and danger of unauthorized disclosure.
COURSE OUTLINE:
1. Communication theory and process in relation to record keeping
2. File records for competitive edge, as data resource, and solution-oriented electronic systems
3. Challenges of computerizing records in the private and public sector communication
* Communication and file storage access, transmission, authorized, and unauthorized retrievals.
* Office manuals and publications as institutional records with risks
4. Problems of communication in business and project record keeping, retention, and use
5. Sorting out complexities of filing systems, rules, and standards
6. Dealing with electronic filing systems in the office
7. Records on pay and other money monitoring systems
8. Healthcare records, ownership, storage, correction and information privacy
9. Health record disclosure of drug abuse, alcohol abuse, and communicable disease
10. Information privacy and disclosure by court order or for medical research
11. Normal time disposals or disposing during acquisitions, mergers, and business closings
12. Handling healthcare business records and ensuring privacy
13. Written correspondence and reports as records
14. Electronic communication, the internet and information privacy
15. Special topics
TARGET AUDIENCE:
* Managers of business
* Professionals interested in record computerization
* Managers of hospitals
* Media staff
* Medical personnel in healthcare institutions
* Registry civil servants
* Computer staff
INSTRUCTORS:
Dr. G.N. Marete University of Nairobi
